Build the repayment claim

See how the claimant used First-tier Tribunal (FTT) decisions to calculate a repayment and what the County Court awarded. Then review model wording for a new claim, keeping service-charge repayment separate from the tribunal’s express order to reimburse fees.

Check the claim first

Before opening an online claim form, check who owes the money, why it is repayable, the time limit and your calculation. The online service lets you submit a claim; it does not establish that the money is owed.

  1. Identify who is legally liable to repay.
  2. Translate each FTT finding into the account actually paid.
  3. Separate an express payment order from declaratory findings.
  4. Send the calculation and letter before claim.
  5. Choose the current issuing route and preserve the submitted record.

The claim calculation and recorded judgment

Start with the source schedule that produced the principal. Then compare what was requested when the claim was issued with what the court ordered after the hearing.

How the £3,326.77 principal was derived

The source schedule totals the three whole-building adjustments before applying the claimant’s 40% share. The £120 fee component is 40% of the £300 FTT fee-reimbursement order. The resulting £3,326.77 is the principal awarded by the County Court.

Calculation stepSource amountOperationResult
2021/22 whole-building adjustment£2,141.19Source schedule£2,141.19
2022/23 whole-building adjustment£4,232.77Source schedule£4,232.77
2023/24 whole-building adjustment£1,642.97Source schedule£1,642.97
Service-charge subtotal£8,016.93 across the three years× 40%, rounded£3,206.77
Express tribunal-fee order£300.00× 40% claimant’s share£120.00
Principal requested—£3,206.77 + £120.00£3,326.77

What was requested and what the court ordered

These tables separate the repayment basis and issue-stage charges from the amounts awarded in the sealed order. The principal is £3,326.77 throughout this example.

Claim basis and issue-stage charges

The repayment calculation uses the source schedule and the principal awarded by the court. The issued claim records the interest requested to 14 April 2025 and the £205 application fee.

valueService-charge adjustments£3,206.7740% of the £8,016.93 whole-building adjustments, rounded after apportionment.
valueShare of the FTT fee reimbursement£120.00The claimant’s 40% share of the £300 fee-reimbursement order made on 19 January 2024.
subtotalRepayment principal£3,326.77The source-schedule principal, also awarded in the sealed County Court order.
valueInterest requested to the issue date£63.51The issued claim requested interest at 8% to 14 April 2025 and continuing interest at £0.73 per day.
valueCounty Court application fee£205.00The fee recorded on the issued claim. The £346 hearing fee was incurred later.

Recorded after the hearing

The sealed order awarded £3,326.77 principal, £188.52 interest and £551 costs, totalling £4,066.29.

valuePrincipal£3,326.77Principal awarded by paragraph 2 of the sealed order.
valueInterest ordered£188.52The interest awarded in the order. The order does not set out the calculation.
valueCounty Court fees ordered£551.00The £205 application fee plus the £346 hearing fee.
totalTotal stated in the order£4,066.29Principal, interest and costs awarded, payable by 4pm on 19 January 2026.

Apply this structure to your own schedule

The reusable repayment schedule already separates the whole-building demand, FTT figure, difference, lease share, payment, credits and evidence reference. Enter the amount determined payable and any credits explicitly, including zero where appropriate. For a fee order, check the named debtor, beneficiary and amount: a lease percentage does not automatically determine how tribunal fees should be shared.

Choose and adapt the right particulars model

This is reusable guidance, not part of the historical claim. Confirm the issuing service, then choose the particulars format that fits it.

Choose the filing format before copying

Particulars of claim are your written explanation of the facts, why the defendant owes you money and what you ask the court to order. Check which claim service you will use and whether its text field can explain your case clearly. Use a separate document only where that service permits it.

Use one model for the particulars you file. Replace every placeholder, attach or identify the checked repayment schedule, verify the current procedural requirements and preserve the filed version.

Current online claim model

A drafting outline for an online claim. Complete the legal basis and liability explanation first, then follow the chosen service’s live fields, statement of truth, eligibility rules and text limits.

Sources reviewed 5 September 2026
The Claimant paid £[PAID] in residential service charges to [DEFENDANT] for [YEARS]. The Defendant is liable to repay £[PRINCIPAL] because [LEGAL BASIS, MATERIAL FACTS AND DEFENDANT'S OBLIGATION]. In [REFERENCES AND DATES], the FTT determined [EXACT FINDINGS]. Those findings affect these parties because [EXPLAIN]. The schedule reconciles payments, amounts payable and credits to £[PRINCIPAL]. This is a fresh repayment claim, not direct enforcement of the FTT declarations. Despite the letter before claim dated [DATE], the sum remains unpaid. The Claimant claims £[PRINCIPAL], interest under [BASIS] at [RATE]% from [DATE] to [DATE], £[INTEREST], continuing at £[DAILY RATE] per day until judgment or earlier payment, and allowable court fees and costs.
Payment relationship
Say who paid whom, for what and when.
Legal basis
Explain the legal basis for repayment and the facts making this defendant liable. An FTT finding alone does not supply that basis.
Earlier FTT decision
Identify the decisions and findings without converting declarations into payment orders.
Calculation
Link the principal claimed to a separately checked schedule.
Route
State that the service-charge element is a fresh repayment claim.
Separate order
An existing fee order needs its own debtor and enforcement checks. Do not add it to a fresh claim without establishing the proper route or count it twice.
Remedy
Separate principal, interest, issue fee and costs.

Legacy MCOL short-box model

Use only if the claim is actually being issued through legacy MCOL. Replace every INSERT field and check the live character and punctuation restrictions.

Sources reviewed 5 September 2026 · 793 of 1080 characters
The Claimant paid service charges to the Defendant for INSERT YEARS. The Defendant must repay INSERT PRINCIPAL because INSERT LEGAL BASIS AND FACTS ESTABLISHING LIABILITY. In INSERT REFERENCES AND DATES the FTT determined INSERT FINDINGS. Those findings affect these parties because INSERT REASON. The schedule reconciles payments, amounts payable and credits. This is a fresh repayment claim, not direct enforcement of the FTT declarations. A letter before claim was sent on INSERT DATE; payment remains outstanding. The Claimant claims INSERT PRINCIPAL, interest under section 69 of the County Courts Act 1984 at INSERT RATE percent from INSERT START to INSERT END, INSERT INTEREST to issue and INSERT DAILY RATE per day until judgment or earlier payment, and allowable court fees and costs.
Hard limit
PD 7C limits online particulars to 1,080 characters including spaces.
Preserve the record
Save the submitted text and notice of issue.
Keep the legal basis
Use separate particulars when the claim cannot be stated safely in the short box.

Separate particulars structure

Use only where the chosen issue route permits separate particulars. Check the service method and deadline before issuing; a short field does not itself give permission to serve a separate document.

Sources reviewed 5 September 2026
1. Identify the parties and why the Defendant is liable to this Claimant.
2. Plead the lease, demands, payments and relevant service charge years.
3. Identify the FTT parties, decisions and exact findings relied upon.
4. State the legal basis of the fresh repayment claim and obtain advice where needed.
5. Explain the calculation and attach a row-by-row schedule.
6. Keep any express FTT payment order separate.
7. Plead the pre-action steps, principal, interest basis and remedy.
8. Use the current statement of truth and comply with service and certificate requirements.
Service
If particulars follow an MCOL claim, comply with the current deadline and certificate-of-service requirements.
Transfer
Keep a filed copy ready if the claim is sent to a hearing centre.

Law and official guidance

7 sources