About Service Charge Guide

Service Charge Guide is a free, independent guide for residential leaseholders in England who want to question a service charge or seek repayment. It helps you identify your next task and prepare the documents you need.

It draws on first-hand experience of challenging service charges at the First-tier Tribunal (FTT) and pursuing repayment in the County Court. The worked example distinguishes the parties’ arguments from the courts’ findings. Private source documents are not published.

Legal information, not advice

Every case turns on its own lease, parties, evidence, dates and orders. Check current official guidance and seek professional advice when you need it. The guide cannot identify the safest decision for your individual facts or promise an outcome.

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